Smart Alpha Financial Return and Exchange Policy

Effective Date: April 9th, 2022

Thank you for choosing Smart Alpha Financial for your financial services. We are committed to providing you with exceptional service and support. To ensure transparency and clarity, we have outlined our Return and Exchange Policy below. Please read this policy carefully before engaging with our services.

10-Day Money Back Guarantee:

At Smart Alpha Financial, we want you to be completely satisfied with your financial services. Therefore, we offer a 10-day money-back guarantee for all our services, excluding rendered services. If, for any reason, you are not satisfied with the services you have received, you may request a full refund within 10 days of the service purchase date.

Requesting a Refund for Non-Rendered Services:

To request a refund under our 10-day money-back guarantee for non-rendered services, please follow these steps:

• Contact our Customer Support Team at {info  at SmartAlphaFinancial dot com} or call our toll free number at + 1 (888) 264-1528 10 days of your service purchase.
• Provide your name, contact information, service details, and the reason for your refund request.
• Our Customer Support Team will guide you through the refund process, including any required documentation.

Requesting a Refund:

To request a refund under our 10-day money-back guarantee, please follow these steps:

• Contact our Customer Support Team at {info  at SmartAlphaFinancial dot com} or call our toll free number at + 1 (888) 264-1528 10 days of your service purchase.
• Provide your name, contact information, service details, and the reason for your refund request.
• Our Customer Support Team will guide you through the refund process, including any required documentation.

Quality Assurance and Recordings:

For quality assurance purposes, Smart Alpha Financial records all meetings and interactions with our clients. These recordings are strictly confidential and are used solely for internal review and training to enhance our service quality.

 Default or Complaint Services:

In the event of a default in our services or if you have any complaints, please contact our Customer Support Team immediately. We are dedicated to resolving any issues promptly and ensuring your satisfaction.

If a complaint arises and is substantiated, Smart Alpha Financial reserves the right to provide a refund or, at its discretion, offer an alternative solution or additional services to rectify the situation.

Exclusions:

Please note that the 10-day money-back guarantee does not apply to the following:

Services provided beyond the 10-day period from the service purchase date.

Services that have been substantially delivered or used within the 10-day period.

Contact Information:

If you have any questions or concerns regarding our Return and Exchange Policy, please contact our Customer Support Team at:

– Email: [info at SmartAlphaFinancial dot com]
– Phone: +1 (888) 264-1528

Changes to the Policy:

Smart Alpha Financial reserves the right to amend or update this Return and Exchange Policy at its discretion. Any changes will be posted on our website, and the effective date will be updated accordingly.

By engaging with Smart Alpha Financial’s services, you agree to abide by this Return and Exchange Policy.

Thank you for choosing Smart Alpha Financial. We look forward to serving you with excellence and integrity.

Sincerely,

Smart Alpha Financial Leadership Team